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How to Give a Great Performance Review
[1] Introduction to This Course
[1.1] How the Course Works (0:42)
[2] The Problem with Performance Reviews
[2.1] Introduction (1:45)
[2.2] Lack of Purpose (4:28)
[2.3] Lack of Preparation (5:56)
[2.4] Lack of Process (5:22)
[2.5] Disconnected from Real Measurable Results (4:10)
[3] Clarify the Purpose of Having Performance Reviews
[3.1] What Your Business Requires (7:27)
[3.2] What Your Team Members Desire (6:37)
[3.3] Why You Should Comply AND Make it Meaningful (1:26)
[4] Preparing for the Performance Review
[4.1] Make Feedback a Regular Thing (2:48)
[4.2] Search for Context (5:24)
[4.3] Be a Real-Time Information Gatherer and Centralize Your Information (2:25)
[5] Crafting the Right Process for the Performance Review
[5.1] If Possible, Have More Regular Reviews, or Craft Your Own Process (4:02)
[5.2] Make the Process Transparent (3:10)
[5.3] Ask the Right Questions (3:23)
[6] Executing a Great Performance Review
[6.1] Start with the Environment (4:39)
[6.2] Make Things Familiar to Bring Down the Tension Level (2:39)
[6.3] Don't Just Read the Review (5:33)
[7] More on Executing a Great Performance Review: How to Share Positive Feedback
[7.1] Understand Your Team Member (2:32)
[7.2] Be Something Nourishing, Not Dessert (3:24)
[7.3] Deliver the Feedback Real-Time, and Revisit it During the Review (0:49)
[8] More on Executing Great Performance Reviews: Sharing Negative Feedback
[8.1] Like With Positive Feedback, Understand Your Team Member and Be Specific (0:56)
[8.2] Be Timely (2:51)
[8.3] Avoid the "I love you, but..." Syndrome (1:58)
[8.4] Seek to Understand the Context from Their Perspective (3:47)
[8.5] Make Sure the Feedback is ACTUALLY Constructive (2:44)
[8.6] Constuctive Feedback Should Be the Exception (2:39)
[8.7] Role Play (6:33)
[8.8] Set a Specific Time and Process to Follow Up (3:38)
[9] BONUS: Closing the Loop: How to Get your Team to Give You Honest Feedback
[9.1] Why You Need Honest Feedback (5:34)
[9.2] How to Encourage Your Team to Give You Honest Feedback (3:08)
[9.3] What to Do with the Feedback You Receive (3:54)
[10] Overcoming the Unique Challenges When Giving a Performance Review as a New (or New to the Team) Manager
[10.1] If You're New to the Team, Show Humility (4:09)
[10.2] If They're New to the Team, Gather Context (3:47)
[10.3] Conclusion (1:09)
[11] Wrapping Up
[11.1] Performance Reviews in Uptick(6:58)
[11.2] Setting Up a One-on-One in Uptick (5:04)
[3.3] Why You Should Comply AND Make it Meaningful
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